Return And Refund Policy

At Meraki Skin MH, we want you to feel confident and satisfied with your purchase. We accept returns or exchanges for eligible orders that meet the requirements outlined below.

Return Eligibility

To qualify for a return or exchange, all items must be unopened, unworn, unused, undamaged, and returned in their original condition and packaging.

Items that have been opened, worn, used, modified, tampered with, or damaged after delivery are not eligible for return or exchange.

Return requests must be submitted within 30 days from the date the order was shipped.

Full-Order Returns

Meraki Skin MH currently accepts full-order returns only. Individual products from an order cannot be returned separately.

If you have questions about your order or whether it qualifies for a return, please contact us at [email protected] and include your order number.

Refunds

Once your return has been received and inspected, any approved refund will be issued to the original payment method.

For purchases made using a credit or debit card, the eligible refund amount will be returned to the same card used for the original purchase.

We do not charge return or restocking fees. However, customers are responsible for the cost of return shipping.

If Meraki Skin MH provides a return shipping label, the return shipping cost will be deducted from the total refund amount.

Original expedited shipping charges are non-refundable. When applicable, only the amount equivalent to standard ground shipping may be refunded.

Customer-Arranged Returns

Customers may choose their preferred shipping carrier when returning an order. However, Meraki Skin MH is not responsible for return packages that are lost, damaged, or fail to reach our return facility.

We strongly recommend using a trackable shipping service and keeping the tracking information until your refund has been fully processed.

Refund Processing Time

Approved refunds will be processed within 3–5 business days after the returned order has been received and inspected.

Your bank or financial institution may require additional time for the refund to appear in your account.

Questions

For questions about returns, exchanges, or refunds, please email [email protected] and include your order number.